JAIBB Questions of Business Communication (BC), June 2015

THE INSTITUTE OF BANKERS, BANGLADESH (IBB)

Banking Diploma Examination, June 2015

______

JAIBB

Business Communication (BC)

Time: 3 hours

Full Marks: 100

Pass Marks: 50

NB: All questions carry equal marks. Answer any five questions in English.

1. Prepare an executive summary of the Annual Report of your bank highlighting the essential features with a note of aspiration for growth.

2. Draft a memorandum for consideration of the Board of Directors of your bank with a proposal for waiver of interest in favour of a valued customer.

3. What are the different types of oral communication? Discuss each with illustrations.

4. What do you mean by 'Report' of a commercial concern? Discuss in short the various steps involved in preparing a long analytical report.

5. What do you mean by 'Internship; in commercial bank? What is the condition that you would put forth while allowing internship to a candidate?

6. Prepare a weekly report on vegetable wholesale market about the supply and rage compared to last week transaction pointing out the possible reasons for changes.

7. Draft a circular letter for launching a new loan programme for a particular crop, using the following words and terms in clear sentences:­

(a) Crop insurance;

(b) Extra cost;

(c) Compensation to farmers;

(d) Monthly progress report to H.O.

8. Enumerate the points of distinction between:­

(a) Upward and downward letters;

(b) Oran and written communication;

(c) External and Internal letters;

(d) Spoken communication and listening.

9. Show with illustrations that 'advertisement' is a very strong and effective means of business communication.

10. Write short notes (any four):­

(a) Indirectness in circular letters;

(b) Politeness in persuasive letters;

(c) Importance of paragraph;

(d) Sequence in composition;

(e) Language for bad news;

(f) Directness in writing routine letters.

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Business Communication Question, June, 2013

Banking Diploma Examination—June, 2013

JAIBB

BUSINESS COMMUNICATION (BC)

Time 3 hours; Full marks- 100;                          Pass Marks- 50

N.B. All questions carry equal marks. Answer any five questions in English

1.     "Business Communication does not merely mean writing letters, there are many more modes and styles of effective communication^-- Discuss.

2.     Prepare a report on the matters of financial irregularities found out by the Audit Team.

3.     Draft a speech for the managing director of your bank, to be delivered at the final session of the seminar of Human Resources Management.

4.     Suppose you have just finished six months internship in a bank, prepare a report for consideration of the MD about what you find 'good' in the bank.

5.     Discuss the factors that affect business communication in upward, Downward and Horizontal communication.

6.     Telephonic conversation:

Customer: Hello sir, how are you?

Bank Manager: Fine, what about you?

Customer- Last time I talked to you about the loan for my cycle-industry… 

Bk. Mgrs. Bar the question of security……   

Continue the conversion to a happy ending.

7.     What do you mean by Feasibility Report? What points should be taken into consideration for making a report more acceptable?

8.     Discuss the issue “Correctness of information" in business report. How is the correctness of information achieved in business communication?

9.     From the desk of Metropolitan Chamber of Commerce and Industry, prepare a memorandum to be placed in the pre-budget conference

10.  write short notes on (any four):-

a) Signature without date;

b) Feedback;

c) Horizontal Communication;

d) Deposit Pension Scheme;

e) Press release introducing a new product;

f) Show cause notice.

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